Returns & Exchanges
At Twirl and Tote, we want you to love your fashion finds. If you are not completely satisfied, we offer 30-day returns and exchanges on all unworn items in their original packaging.
1
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
2
Prepare Your Package
Securely pack your items in their original box, ensuring all tags are attached and the packing slip is included inside.
3
Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location.
4
Receive Your Refund
Once our warehouse inspects your return, we will issue a refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing